Customer Service
Warranty
Warranty guidance for Komad products purchased through the boutique.
Customer Service
Warranty
Find out what information to prepare before starting a warranty or service conversation.
Need direct help?
For urgent or order-specific questions, contact the boutique team directly.
Contact customer service
Proof of Purchase
Keep your order confirmation, invoice, serial number, and purchase date available for any service request.
Assessment
The support team can help identify whether the issue relates to software, setup, accidental damage, or hardware service.
Next Steps
We will guide you toward the correct service route and explain shipping, inspection, and replacement expectations.
More support