Customer Service

Shipping Assistance

Delivery options, order tracking, and shipping support.

Customer Service

Shipping assistance covers delivery timing, address checks, tracking questions, and delivery exceptions.

Need direct help?

For urgent or order-specific questions, contact the boutique team directly.

Contact customer service

Delivery Options

Choose standard or express delivery at checkout, with final costs shown before payment.

Once dispatched, tracking details are shared with the order contact email where available.

Contact the boutique for address corrections, missed delivery questions, or damaged parcel concerns.

More support

Personal help for choosing, setting up, and caring for your Komad.

Book a guided shopping or setup conversation with the boutique team.

Sizing, winding, setting, strap fitting, and everyday care.

Warranty guidance for Komad products purchased through the boutique.

Delivery options, order tracking, and shipping support.

Find the right strap, charger, and everyday accessory pairing.