Customer Service

Appointments

Book a guided shopping or setup conversation with the boutique team.

Customer Service

Appointments

Appointments are designed for customers who want focused time to compare models or complete setup with confidence.

Need direct help?
For urgent or order-specific questions, contact the boutique team directly.
Contact customer service

Buying Appointment

Walk through the current collection, compare sizes, and select the right case, strap, and connectivity setup.

Setup Appointment

Get guided support choosing the right model, setting the watch, and understanding strap, winding, and care basics.

Accessory Appointment

Review band colours, materials, and seasonal strap options for your existing Komad.

More support

Customer service topics