Customer Service

Setup Support

Sizing, winding, setting, strap fitting, and everyday care.

Customer Service

Use setup support when you want help getting your Komad ready for daily wear.

Need direct help?

For urgent or order-specific questions, contact the boutique team directly.

Contact customer service

Winding and Setting

Support for winding, setting the time or date, using chronograph functions, and understanding power reserve.

Adjust fit, compare strap materials, and choose a wearing setup that suits the watch and the customer.

Review water exposure, cleaning, storage, magnetism, and practical guidance for mechanical ownership.

More support

Personal help for choosing, setting up, and caring for your Komad.

Book a guided shopping or setup conversation with the boutique team.

Sizing, winding, setting, strap fitting, and everyday care.

Warranty guidance for Komad products purchased through the boutique.

Delivery options, order tracking, and shipping support.

Find the right strap, charger, and everyday accessory pairing.